Contact

Support

Email support@oldphotoslab.com. We usually reply within two business days.

Include the email address on your account and, if the issue is about a specific photo, the approximate time you generated it. Do not attach the original unless we ask — a link to the creation in your workspace is enough.

Billing and credits

For duplicate charges, failed payments or credit balances, include the order number from Settings → Payments. Subscription changes and cancellations can be made from Settings → Billing.

Photo problems

If a result looks wrong, tell us which part failed — a face, a uniform, a background — and which tool you used. That detail is more useful than the file itself and helps us improve the models.

Privacy requests

To request a copy or deletion of your account data, email the address above from the email you signed up with. See the privacy policy for what we store.